Do you already get Lifeline Benefits?

Show You Qualify

When you apply for the Affordable Connectivity Program (ACP) benefit, you may need to provide additional information or documentation if we cannot confirm your eligibility, identity, or address. We will contact you to let you know if we need additional information to confirm your eligibility.

How to Provide Additional Information or Documentation

Click on each section for tips and examples of acceptable documents.

Submit your proof documentation using any of the options below:

Online

Log in or create a new account and upload copies of your proof documentation

Mail

You can submit applications and proof documents by mail to the address below. To avoid delays, you may wish to send proof documents with your initial application.

Always print and include a cover sheet if you send documents by mail so that we can match your documents to your application

ACP Support Center
P.O. Box 7081
London, KY 40742

Contact your internet company

Ask your company for assistance with submitting your proof documentation.  You may be able to submit documentation through the company’s website, if they make that option available.